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Addreality joins Digital Signage Federation
Digital Signage Federation is a non-profit organization, an independent expert in digital signage market and technologies. Organization’s mission is to build a reliable basis for
October 14, 2020
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Tip 1: Automatically answer common holiday questions
Well-crafted chatbots let you deliver fast answers 24/7 to the questions your customers are asking frequently – the ones that might be preventing them from making a purchase. For instance, studies have shown that shipping and delivery times influence 87% of shoppers’ purchase decisions. By using a chatbot like Resolution Bot, you can instantly resolve questions about delivery options and remove any hesitations they have. Resolution Bot can even help speed up self-service by offering relevant answers based on what customers are typing – before they even hit the enter key.
“We recommend digging into data from previous years and identifying patterns in what simple, frequent queries are eating into your team’s bandwidth most”
Tip 2: Pre-emptively answer top holiday FAQs before customers have them
Well-crafted chatbots let you deliver fast answers 24/7 to the questions your customers are asking frequently – the ones that might be preventing them from making a purchase. For instance, studies have shown that shipping and delivery times influence 87% of shoppers’ purchase decisions. By using a chatbot like Resolution Bot, you can instantly resolve questions about delivery options and remove any hesitations they have. Resolution Bot can even help speed up self-service by offering relevant answers based on what customers are typing – before they even hit the enter key.
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Well-crafted chatbots let you deliver fast answers 24/7 to the questions your customers are asking frequently – the ones that might be preventing them from making a purchase. For instance, studies have shown that shipping and delivery times influence 87% of shoppers’ purchase decisions. By using a chatbot like Resolution Bot, you can instantly resolve questions about delivery options and remove any hesitations they have. Resolution Bot can even help speed up self-service by offering relevant answers based on what customers are typing – before they even hit the enter key.
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